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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Burnet, TX

After a hailstorm or harsh Texas weather, roofing scammers come out of the woodwork in Burnet County. These operators often target homeowners who need urgent repairs, leaving them with shoddy work or nothing at all. Protect yourself and your property by learning the most common roofing scams in the Burnet area and how to spot red flags before you sign a contract.

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Common Residential & Commercial Roofing Scams in Burnet

Be aware of these tactic used by unlicensed operators

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The Storm Chaser Scam

After a hailstorm or high winds in Burnet County, out-of-town contractors swarm the area, going door-to-door. They claim they were 'just in the neighborhood' fixing other roofs and offer a quick inspection. They pressure you into signing an insurance assignment immediately and often disappear once the check clears, leaving the work incomplete or done poorly.

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The Insurance Deductible Fraud

A contractor offers to 'waive' or 'absorb' your insurance deductible as a favor. This is illegal under Texas Insurance Code. They may inflate their bid to cover the deductible, which means you're committing fraud too. If the insurance company finds out, they can deny your claim and drop your policy.

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The Upfront Payment Disappearance

A roofer demands a large down payment — sometimes 50% or more — before materials arrive. They take your money, buy a few supplies (or none), and then stop answering calls. You're left with a half-stripped roof or nothing at all, and tracking them down is nearly impossible if they have no local ties.

How to Verify a Professional

1

Insurance

Ask for a certificate of insurance directly from the roofer's insurance provider, not just a paper copy they hand you. Verify it includes both general liability insurance and workers' compensation coverage. Call the insurance company listed on the certificate to confirm the policy is current and covers the roofer's business name exactly.

2

Licensing

Check that the roofer holds a valid license through the Texas Department of Licensing and Regulation (TDLR). You can verify their license status online at the TDLR website or by calling their Austin office. In Burnet, the city may also require a local permit for roofing work — ask your contractor to pull the permit and confirm it's active.

3

References

Request at least three recent roofing projects completed in Burnet or nearby towns like Marble Falls or Bertram. Ask for the homeowner's name and call them. Ask about the crew's professionalism, cleanup, whether they stayed on budget, and how they handled any issues that came up during the job.

Protection FAQs

Are roofers in Texas required to be licensed?

Yes. In Texas, roofing contractors must hold a license through the Texas Department of Licensing and Regulation (TDLR). You can verify a roofer's license status online through the TDLR website. Additionally, the City of Burnet may require a local permit for roofing work — always confirm this with your contractor.

What should a roofing contract in Burnet include?

A solid contract should include the full scope of work, specific materials and brands to be used, a start and completion timeline, total cost with payment schedule, warranty details (both manufacturer and workmanship), and the contractor's TDLR license number. Never sign a contract with blank spaces or vague language.

Is it normal for a roofer to ask for money upfront?

A small deposit (10-20%) is common, especially for material orders. However, any roofer demanding 50% or more upfront — especially in cash — is a major red flag. Reputable contractors typically set up milestone-based payments tied to completed phases of the work.

What do I do if a storm chaser knocks on my door in Burnet?

Stay calm and don't sign anything. Politely tell them you're not interested, and do not let them on your roof for a 'free inspection.' Instead, contact two or three local, established roofing companies for quotes. A legitimate local roofer doesn't need to chase storms to find work.

Can a roofer legally offer to waive my insurance deductible in Texas?

No. It is illegal in Texas for a contractor to pay, waive, or rebate your insurance deductible. This is considered insurance fraud and can result in denied claims, policy cancellation, and legal trouble for both you and the contractor. If a roofer offers this, report them to the Texas Department of Insurance.

How can I verify a roofing company's reputation in Burnet?

Start by checking the Better Business Bureau, Google Reviews, and the TDLR website for complaints. Ask the company for references from recent jobs in Burnet or nearby towns like Marble Falls, Bertram, or Buchanan Dam. Call those references and ask about the company's communication, timeliness, and whether there were any surprise costs.

What should I do if I think I've been scammed by a roofer?

Immediately contact the Burnet Police Department or the Burnet County Sheriff's Office to file a report. You can also file a complaint with the Texas Department of Licensing and Regulation and the Texas Attorney General's Consumer Protection Division. Stop any further payments and document everything — contracts, receipts, photos, and communications.

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