🛡️ Consumer Protection Guide

Avoid Roofing Scams in Comstock, TX

After a storm or when your roof starts showing its age, scammers come out of the woodwork — especially in rural areas like Comstock where word-of-mouth matters most. Bad actors know homeowners and business owners are vulnerable when they need repairs fast. This guide helps you spot the cons, verify credentials, and find a roofer you can trust in Val Verde County.

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Scam-Aware Tips

Common Residential & Commercial Roofing Scams in Comstock

Be aware of these tactic used by unlicensed operators

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The Storm Chaser Scam

After a hailstorm or high winds sweep through Val Verde County, out-of-town contractors show up uninvited, offering to inspect your roof for "free." They claim to find damage (real or exaggerated), pressure you into signing an insurance assignment, and often do shoddy work or disappear with your deposit.

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The Phantom Leak Repair

A roofer claims to find a leak or structural issue that doesn't exist — or vastly exaggerates a minor issue. They quote an urgent, expensive repair for a problem like a "rotted deck" that you're told could collapse any day. You pay for work that was never needed or was never done.

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The Insurance Deductible Scam

A contractor offers to "waive" or "absorb" your insurance deductible to win your business. This is illegal in Texas. They may inflate their bid to cover the difference or do substandard work to cut costs. If they're willing to break this rule, what else are they hiding?

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The Ghost Roofer

A contractor takes a significant upfront deposit — often 50% or more — and then disappears before starting the work. You're left with no roof repair, no money, and no way to reach them because they used a burner phone and no physical address.

How to Verify a Professional

1

Insurance

Ask for a certificate of insurance directly from their insurance provider, not just a paper copy they hand you. They should carry both general liability insurance and workers' compensation. Call the insurance company listed on the certificate to confirm the policy is active and covers the dates of your project.

2

Licensing

Texas requires roofing contractors to be licensed through the Texas Department of Licensing and Regulation (TDLR). Ask for their TDLR license number and verify it online at the TDLR license lookup page. In Texas, any contractor performing roof repairs, replacement, or installation must hold a valid license — do not skip this step.

3

References

Ask for at least three recent references from jobs completed in or near Comstock or Val Verde County. Call those references and ask about the quality of work, whether the project stayed on budget and on time, and how cleanup was handled. Also check online reviews on Google, the Better Business Bureau, and local community pages.

Protection FAQs

Do roofing contractors need a license in Texas?

Yes. Texas law requires all residential and commercial roofing contractors to be licensed by the Texas Department of Licensing and Regulation (TDLR). You can verify any roofer's license online through the TDLR website before hiring them.

How can I check if a roofer has complaints against them?

Check the TDLR license lookup for disciplinary actions, search the Better Business Bureau for complaints, and look at Google Reviews. You can also ask the Texas Department of Insurance if any complaints have been filed about their insurance practices.

Is it normal for a roofer to ask for money upfront in Comstock, TX?

A small deposit (10-15%) is reasonable to secure materials for a job, but any request for 50% or more upfront — or full payment before work starts — is a major warning sign. Legitimate roofers typically work on a milestone payment schedule tied to completed phases of the project.

What should a roofing contract include in Texas?

A proper roofing contract should include the TDLR license number, full scope of work with materials specified, project timeline with start and completion dates, payment schedule, warranty details (workmanship and materials), and a cancellation policy. Never sign a blank or incomplete contract.

How do I know if storm damage is real or exaggerated?

Get multiple opinions. Contact your insurance company to send their own adjuster before you agree to any repairs. A reputable roofer will walk you through the damage on your roof — showing you photos or taking you up to see it — rather than pointing and guessing from the ground.

What if a roofer offers to pay my insurance deductible in Comstock?

That is illegal in Texas. A contractor may not offer to pay, waive, or absorb your insurance deductible. If any roofer makes this offer, do not hire them. Report them to the Texas Department of Insurance for investigation.

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Licensed & insured professionals CALL NOW: 1-866-674-2070