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🛡️ Consumer Protection Guide

Avoid Roofing Scams in Millersview

Storm season and hail damage bring out the best in our community — and unfortunately, the worst in some out-of-town operators. Roofing scams spike after bad weather in Concho County, and knowing what to look for is your best defense. Whether you need a repair after a spring storm or a full replacement, understanding the red flags before you sign a contract can save you thousands. Here’s how to spot the bad actors and find a roofer you can actually trust.

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Common Residential & Commercial Roofing Scams in Millersview

Be aware of these tactic used by unlicensed operators

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Storm Chaser Fraud

Out-of-town contractors swarm Millersview after a hailstorm or high winds, offer quick repairs, take a large deposit, and disappear before the work is finished — or do shoddy work that fails inspection.

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Insurance Claim Assignment (AOB) Scams

A roofer pressures you to sign an Assignment of Benefits form, giving them the right to deal directly with your insurance company and pocket the payout. They may inflate the claim, leaving you on the hook for deductibles or denied amounts.

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The Bait-and-Switch Estimate

A contractor gives you a low-ball quote to win the job, then claims “unforeseen issues” once work begins and demands thousands more. By then, your roof is partially torn off and you have few options.

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Material Deposit Disappearance

A contractor demands a large deposit (40–50%) to order materials, then delays, makes excuses, and eventually stops answering calls. The materials were never ordered, and you’ve lost your money.

How to Verify a Professional

1

Insurance

Ask for a certificate of general liability insurance and workers' compensation coverage. Call the insurance agency listed on the certificate to confirm the policy is active and hasn’t lapsed. Do not accept a photo of an insurance card — get the policy number and verify directly.

2

Licensing

Texas does not have a statewide roofing license, but contractors must register with the Texas Department of Licensing and Regulation (TDLR) if they perform work over $3,000. Verify their TDLR registration online at tdlr.texas.gov. Also check that they hold any required local permits for Concho County or Millersview.

3

References

Ask for at least three recent local references — ideally homes they worked on in Millersview or nearby Paint Rock, Eden, or San Angelo. Call those homeowners and ask about timeliness, cleanup, budget adherence, and whether any issues came up after the work was done.

Protection FAQs

How can I tell if a roofing contractor is licensed in Texas?

Texas requires roofing contractors performing work over $3,000 to register with the Texas Department of Licensing and Regulation (TDLR). You can search their name or business on the TDLR website at tdlr.texas.gov to confirm their registration is active and in good standing.

What should I do if a roofer shows up at my door after a storm?

Do not sign anything. Take their information, tell them you’ll be in touch, and contact your insurance company directly to arrange your own inspection. Legitimate roofers rely on referrals and reviews, not door-to-door pressure tactics after a storm.

Is it normal for a roofer to ask for a large deposit before starting work?

No. A small deposit of 10–15% is reasonable, but anything over 25% is a major red flag. Many trustworthy roofers don’t require a deposit at all and work on a progress-payment schedule tied to completed milestones.

What’s the difference between a manufacturer warranty and a workmanship warranty?

A manufacturer warranty covers defects in the roofing materials themselves. A workmanship warranty covers improper installation by the contractor. Always get both in writing. A trustworthy roofer should offer at least a 5-year workmanship warranty.

How do I check if a roofing contractor has complaints against them?

Search the Better Business Bureau, check the TDLR complaint database, and look up reviews on Google and Facebook. Also ask for local references in Millersview or nearby Concho County communities and follow up with a phone call.

Should I get multiple estimates for my roofing job?

Absolutely. Get at least three written estimates from different contractors. Be cautious of a bid that is significantly lower than the others — it may signal subpar materials, missing scope items, or a bait-and-switch tactic once work begins.

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